iPilot by iDesign · Home Services
iPilot for Home Service Businesses.
Missed calls, slow follow-up, and repetitive office work cost home service businesses time and opportunity. iPilot helps close those gaps, with a real iDesign team guiding the setup and staying available after launch.
01 The pitch
Your business runs on the phone. The phone is losing you money.
When you miss a call at 9pm on a Saturday, that's either a burst pipe going to the next company on Google, or it's nothing. When estimates take three days to draft, the customer books the competitor who quoted the same evening. When your team forgets to ask for a review, your rating dips two-tenths of a star and your cost per lead doubles.
Every one of those problems is solvable with practical AI. Installed properly. By people who've seen your kind of business before.
What we install for home service businesses
After-hours lead capture with emergency triage
A plumber with a pipe burst at midnight gets routed to the owner's cell. A homeowner asking about next-month scheduling gets a friendly text and a booking link.
Intake qualification
Web chat that asks the right questions, screens out-of-area requests, and sends real leads to dispatch.
Review automation
Personalized review requests fire on job completion or invoice paid, with a polite nudge three days later if there's no response.
Estimate and proposal drafting
A short job description becomes a first-draft estimate in minutes, using your own pricing rules and past winning proposals.
Team knowledge assistant
The information trapped in your senior tech's head, available to every new hire without interrupting anyone.
Dispatch software integration
ServiceTitan, Housecall Pro, Jobber write-back once the basics are proven.
What this looks like on a real Friday
Your tech finishes a boiler install at 4:45pm. She taps "job complete" in Housecall Pro. Within ten minutes, the customer gets a personalized review request via text. An hour later, iPilot has drafted a proposal for the upgraded thermostat the tech flagged on site, sitting in your drafts folder.
9pm Saturday, the phone rings at your business line. Nobody's there. The caller hangs up, and within seconds gets a friendly text. If it's a burst pipe, you're woken up with a one-tap callback. If it's a routine scheduling question, iPilot handles it and puts a booking on your Monday calendar.
No missed lead. No 2am call that wasn't an emergency. No Monday morning spent catching up on texts.
Built for trades
Plumbers. HVAC contractors. Electricians. Roofers. Landscapers. Pest control. Pool and spa. Cleaning services. Any home service business with 2 to 30 people losing money to missed calls, slow estimates, or forgotten review requests.
Real People.
Right now, everyone selling AI is a stranger on Zoom with a stock photo and a Calendly link.
We're not that.
We drive to your office. We walk your operation. We shake your hand. When something needs fixing six months in, the same person who installed it picks up the phone.
· A real person from start to finish
You work directly with an experienced member of the iDesign team. We learn the business, explain the choices, manage the details, and stay accountable through delivery and follow-up. Technology may support the process. It never replaces the relationship.
· Start here
Book Your iPilot Assessment
Half a day with your team, a ranked list of what AI should take off your plate, and a 30-day plan. Tell us a little and we will get it scheduled.
Let's close the gaps in your lead response.
Talk with a real person. No hard sell. · (914) 633-0088
