What is the difference between custom AI and iPilot?

iPilot is our productized path: assess the business, install the assistant, optimize what it handles. Custom AI is built around one business from scratch, wired into your systems and your workflow. If you are not sure which fits, the assessment answers it quickly, and we will tell you plainly if the smaller path is the right one.

Do we need technical staff to use it?

No. We build it, connect it to the tools you already use, train your team in plain language, and support it after launch. If you can use the software you have now, you can use what we build.

What does a custom build cost?

It is scoped after discovery and priced as a project, with the number stated before work begins. The discovery conversation costs nothing and usually tells both of us whether the return is there. If it is not, we say so.

Is our data used to train outside models?

Not if you do not want it to be. We offer zero-retention configurations where your data stays yours, full stop. We walk through exactly where information lives and what touches it during scoping, in plain English.

Services / Custom AI

Custom AI Built for Real Businesses

We build practical AI around the way your business actually works. You work with a real person from discovery through deployment, training, and support.

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Custom AI means software built around one business: yours. Not a subscription to someone else's tool, but agents and automations wired into how you already work, built on OpenAI and Cloudflare Workers. If you want the productized path instead, that is iPilot: assess, install, optimize.

01 What's included

Knowledge assistantsYour information, answerable
Sales & operations automationThe repetitive layer, handled
Customer-facing chatTrained on your business
Outbound researchLead generation that scales
Owned infrastructureRuns on systems we control
Zero-retention optionsYour data stays yours

02 Hosting & infrastructure

Custom tools need reliable infrastructure under them. BrandRocket is our launch platform for hosting, domains, email, and security, keeping what we build for you fast, secure, and supported by one team. See BrandRocket.

03 What we’ve learned

Everything we have learned building AI for businesses, including our own product, points the same direction: AI succeeds where the job is specific. Answer the phones after hours. Chase the unpaid invoices. Draft the follow-up that never gets sent. The failures start with a subscription in search of a purpose. So we start with your task list, not the technology, and we build for the tasks where the hours actually leak.

Ownership is the other half. What we build runs on infrastructure we control, with zero-retention options where your data is never kept or used to train anything. You are not renting a feature that changes under you next quarter. And a real person builds it, trains your team on it, and answers for it after it ships, the same way we have shipped everything since 1994.

Ready when you are.

Tell us what you are working on and a real person reads it. Not ready for that yet? Start with one of these.

Talk to iDesign

04 Common questions

What is the difference between custom AI and iPilot?: iPilot is our productized path: assess the business, install the assistant, optimize what it handles. Custom AI is built around one business from scratch, wired into your systems and your workflow. If you are not sure which fits, the assessment answers it quickly, and we will tell you plainly if the smaller path is the right one.
Do we need technical staff to use it?: No. We build it, connect it to the tools you already use, train your team in plain language, and support it after launch. If you can use the software you have now, you can use what we build.
What does a custom build cost?: It is scoped after discovery and priced as a project, with the number stated before work begins. The discovery conversation costs nothing and usually tells both of us whether the return is there. If it is not, we say so.
Is our data used to train outside models?: Not if you do not want it to be. We offer zero-retention configurations where your data stays yours, full stop. We walk through exactly where information lives and what touches it during scoping, in plain English.

· A real person from start to finish

You work directly with an experienced member of the iDesign team. We learn the business, explain the choices, manage the details, and stay accountable through delivery and follow-up. Technology may support the process. It never replaces the relationship.

· Start here

Scope Your Custom AI Project

Tell us what you want automated and we will come back with what is possible, what it takes, and what it costs.

Let's find the right place for AI in your business.